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Privacy Policy

Last updated: 09.08.2025

This Privacy Policy explains how [Your Company Name] (“we,” “us,” “our”) collects, uses, and protects your personal information when you use the horecaAI software-as-a-service (“Service”).

We are committed to safeguarding your privacy and processing your data in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable laws.


1. Data Controller

horecaAI LLC is the data controller for all personal data collected via our website and Service. Contact details: Email: [email protected] Address: 8 The Green Ste D, Kent, DE 19901 Dover, United States


2. Personal Data We Collect

We may collect the following personal data:

  • Account details: Name, company name, email address, billing address.

  • Payment information: Processed securely by our payment processor (Stripe); we do not store full card numbers.

  • Usage data: IP address, device information, browser type, access times, and pages viewed.

  • Support communications: Emails or messages you send to our support team.


3. How We Collect Data

We collect personal data when you:

  • Sign up for our Service.

  • Make a payment.

  • Contact us for support.

  • Visit our website (via cookies and analytics tools).


4. Purpose and Legal Basis of Processing

We process personal data for:

  • Providing and maintaining the Service (contract performance – Art. 6(1)(b) GDPR).

  • Processing payments (contract performance – Art. 6(1)(b) GDPR).

  • Communicating with you about your subscription or support requests (legitimate interest – Art. 6(1)(f) GDPR).

  • Sending service-related updates (legal obligation or legitimate interest – Art. 6(1)(c) and Art. 6(1)(f) GDPR).

  • Marketing communications (only with your consent – Art. 6(1)(a) GDPR).


5. Data Sharing

We may share your personal data with:

  • Payment processors (Stripe) for transaction processing.

  • Service providers that help operate our business (e.g., hosting providers, analytics tools).

  • Legal authorities when required by law.

We do not sell or rent your personal data.


6. International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). When transferring your data internationally, we ensure adequate safeguards, such as the EU Standard Contractual Clauses.


7. Data Retention

We keep personal data only as long as necessary for the purposes described in this policy, or as required by law (e.g., accounting regulations).


8. Your Rights Under GDPR

You have the right to:

  • Access your personal data.

  • Request correction or deletion.

  • Restrict or object to processing.

  • Data portability.

  • Withdraw consent at any time (without affecting prior lawful processing).

  • Lodge a complaint with your local Data Protection Authority.

To exercise your rights, contact us at [email protected].


9. Cookies and Tracking

We use cookies to:

  • Enable essential website functionality.

  • Improve user experience.

  • Analyze website traffic.

You can control cookie preferences in your browser settings.


10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration.


11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website with a revised “Last updated” date.


12. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at: Email: [email protected] Address: 8 The Green Ste D, Kent, DE 19901 Dover, United States

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